SHIPPING & DELIVERY POLICY
Last updated: January 9, 2026
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and applies to all orders placed with Gizia, regardless of shipping destination.
Please read this policy carefully before placing an order.
GLOBAL FREE SHIPPING
We proudly offer free standard shipping on all orders, to all countries. No minimum purchase is required.
All orders are fulfilled from our global distribution center and shipped worldwide via FedEx / DHL.
CUSTOMS DUTIES & IMPORT TAXES
- For all orders, shipping, duties and import fees are covered by Gizia — you will not be charged anything extra upon delivery. For U.S. orders, sales tax is calculated at checkout based on your shipping address.
SHIPPING & DELIVERY TIMELINE
Orders are typically processed within 48–72 hours after placement
Estimated Delivery Times:
| Region | Estimated Delivery Time |
| Europe | 3-7 Business Day |
| United States | 4-7 Business Day |
| Middle East | 3-7 Business Day |
| Asia-Pacific | 4-7 Business Day |
| Rest of the World | 4-7 Business Day |
Delivery times may vary due to customs clearance, courier delays, or external factors such as severe weather or holidays. If a delay occurs, we will notify you with updated tracking information.
TRACKING YOUR ORDER
Once your order is shipped, you will receive a confirmation email with a tracking link to follow your delivery in real time.
IN-STORE OR LOCAL PICKUP
We currently do not offer in-store or curbside pickup. All orders are shipped directly to your provided address.
CONTACT
If you have any questions about your shipment, you may reach us through:
- Contact Form
- E-Mail: customer@gizia.com
- Customer Care: +90 533 784 76 08















